Data privacy policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

NAME: BENEITO & FAURE LIGHTING, S.L.

ADDRESS: C/ Thomas Edison 4-6 Polig. Valldoriolf 08430 – La Roca del Vallès (Barcelona)

NIF: B-63378673

TELEPHONE: +34 935 684 045

E-MAIL: beneito@beneito-faure.com

BENEITO & FAURE LIGHTING, S.L., is the owner of the website you visit, being the Responsible for the processing of personal data of the User, so that in the processing of personal data, ensures compliance with current regulations on data protection LOPDGDD- Organic Law 3/2018 of December 5, Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI), for which the following information on the processing of your data is provided:

This privacy policy establishes the form and provides the necessary information on the management and processing of personal data collected on this website. We reserve the right to modify or adapt this Privacy Policy at any time.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it whenever you access. The data we request from you at all times are adequate, relevant and strictly necessary for the purpose for which they are collected. As a user you certify that all the information you send or provide us is true, truthful and relevant for the purpose for which it has been requested.

WHAT TYPES AND CATEGORIES OF PERSONAL DATA DO WE PROCESS?

The categories of data we process are classified into:

• Identification and contact data.
• Billing and payment data.
• Connection and navigation data.

Identifying and professional contact data: Name and surname, postal address, telephone number and e-mail address. You may provide us with data of third parties with whom you have some kind of relationship. In that case, we will treat the data because we understand that you have notified these third parties that you were going to give us their data and you have referred them to this privacy policy so that they know how we treat them, being your sole responsibility.

Billing and payment information. Billing address, current account number and bank details. Data necessary to make and complete an invoice.

Connection data, navigation. In this case we may have access to your device’s IP address and device identifier and metadata.

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

We will process your personal data for different purposes depending on your relationship or interaction with us.

For example:

1. Request for information: to manage your requests through the different channels of BENEITO & FAURE LIGHTING, S.L. (email, telephone, forms, instant messaging services.) and contact you regarding your request.

2. Services of BENEITO & FAURE LIGHTING, S.L.

• Hire a service or buy products from BENEITO & FAURE LIGHTING, S.L. through any of the channels we offer.
• Contact you through any means owned by BENEITO & FAURE LIGHTING, S.L. (phone, email, WhatsApp) in relation to the service or product you have requested.
• Manage the payment of services or purchase of products.
• Resolve through any means owned by BENEITO & FAURE LIGHTING, S.L. (phone, email, WhatsApp) any questions about our products or services.
• Prepare and send you invoices.
• Conduct and send you quality surveys about the services or products you have contracted with BENEITO & FAURE LIGHTING, S.L.

3. Customer Service of BENEITO & FAURE LIGHTING, S.L. When you contact us and provide us with your data we treat them for:

• Manage a request, return or claim, as well as the consultations that you want us to do.
• Send you invoices.

4. Collaborators or candidates. In the event that you send us your curriculum or you contact us to be part of our team, your data will be incorporated into our data processing systems in order to evaluate your application.

• We may contact you and send you information about the evaluation of your application by e-mail, or by any other means of communication provided by you.

How long will we keep the personal data?

Your data will be kept for a period of one year, unless you exercise your right of cancellation before that period. After this period we will automatically proceed to the cancellation and destruction of your curriculum.

5. Activities or events organized by BENEITO & FAURE LIGHTING, S.L. When you participate in events or other promotional activities organized by BENEITO & FAURE LIGHTING, S.L. In this case we may use your data to:

• Confirm your attendance to the event.
• Send you a reminder of the day and time.

6. Social networks. In the environment of our social profiles we can treat your data when you interact directly with us and send us a direct message to meet any request. We can also follow up on social networks of the mentions that are made of our brand through public profiles.

7. Video surveillance systems. To ensure the safety of people and facilities we have security cameras.

8. Commercial Communications. If you authorize us, or if you are already a customer of BENEITO & FAURE LIGHTING, S.L., we will treat your data to send you through electronic means communications about our promotions, products, or offers.

You can reject at any time the reception of this type of messages following the link to unsubscribe at the bottom of any of our communications. In relation to the sending of advertising we expressly inform you that we do not make automated decisions with effects on you.

9. Analytics. To perform internal analysis. For internal purposes only. We may process your data in aggregate form (that is, in a form that does not identify you) or, where appropriate, pseudo-anonymized for:

• Carry out internal analyses and prepare studies, reports and statistics that allow us to carry out an adaptation of the activity and commercial information of BENEITO & FAURE LIGHTING, S.L.
• To understand the way in which the clients in general interact with BENEITO & FAURE LIGHTING, S.L. to know the degree of satisfaction of our clients and users and to detect those aspects in which we can improve.

WHY DO WE TREAT YOUR PERSONAL DATA? WHAT LEGAL BASIS DO WE HAVE TO TREAT THEM?

Customers of BENEITO & FAURE LIGHTING, S.L.: When you hire our services or buy our products we treat your data as they are necessary to carry out the contract that binds us, when you hire a service or buy our products to establish the pre-contractual relationship in the event that you request a quote or need certain information prior to the provision or contract. To prevent fraud in contracting, we process your data on the basis of our legitimate interest, as well as in the case of sending quality surveys on the contracted services, following up on your quote through calls or emails based on the information collected.

We may also use your data for profiling based on your use of the website and for expert advice based on your consent.

Collaborators or candidates. In the event that you send us your resume or you contact us to join our team, the legal basis will be your own consent to send us your resume or participate in our selection processes.

Activities or events organized by BENEITO & FAURE LIGHTING, S.L.: We treat the data you provide us on the occasion of your participation in activities or events organized by us on the basis of the contractual relationship that binds us in which there are bases or conditions of the promotion and on the basis of your consent.

Social networks: The legal basis for the processing of this data is the contractual relationship or compliance with legal obligations in the event that you are already a customer of BENEITO & FAURE LIGHTING, S.L. and the legitimate interest of BENEITO & FAURE LIGHTING, S.L. for monitoring in social networks.

In this regard we want you to know that the treatment of your personal data within the environment of these social networks will be governed by the privacy policies of these networks, so the exercise of rights by BENEITO & FAURE LIGHTING, S.L. will be limited to those allowed by the social network in question, for this reason we recommend that before following our profiles on social networks review the conditions of use and privacy policies of these.

Video surveillance systems: The images captured by our systems are treated on the basis of the legitimate interest of BENEITO & FAURE LIGHTING, S.L. to safeguard the security of facilities and people.

Commercial Communications: We treat your data to send you commercial information on the basis of the consent you give us and on the basis of our legitimate interest in those cases in which there is a relationship with BENEITO & FAURE LIGHTING, S.L. and in which the information we send you is related to the products and services you have purchased or contracted.

Analytical: To perform internal analysis the basis for processing your data in aggregate or pseudonymized form is our legitimate interest in improving our products and services, as well as improving and adapting our communication channels.

TO WHICH RECIPIENTS DO WE GIVE YOUR DATA?

Your data will not be communicated to any third party outside BENEITO & FAURE LIGHTING, S.L. unless required by law.

In some cases, we provide your data (only when necessary) to external service providers. These providers can only process your data to provide the corresponding services, having committed to compliance with the regulatory provisions applicable to data protection, at the time of recruitment. Therefore, they may not use such information for their own purposes or pass it on to third parties.

We may also be required by law to disclose your information to public bodies, authorities or agencies.

DO WE TRANSFER PERSONAL DATA OUTSIDE THE EUROPEAN UNION?

In general, we do not make international transfers of data outside the EU. In the case of international transfers outside the EU, you will be informed in due course.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Services of BENEITO & FAURE LIGHTING, S.L.: The personal data provided will be kept as long as the commercial or contractual relationship is maintained, you do not request its deletion and during the period for which legal responsibilities may arise from the services provided.

Collaborators or candidates. The period of conservation of your data will be one year, unless you exercise your right of cancellation before that period. After this period we will automatically proceed to the cancellation and destruction of your curriculum.

Activities or events organized by BENEITO & FAURE LIGHTING, S.L.: We keep personal data for the period necessary to comply with legal obligations.

Social networks: We can only consult or remove your data in a restricted way when you have a specific profile. We will treat them as long as you allow following us, being friends or clicking on “like”, “follow” or similar.

Any rectification, restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

Video surveillance systems: The images from the cameras will be deleted within a maximum period of thirty (30) days, unless there are justified reasons to store them for longer (for example, if they are part of a police investigation).

Commercial Communications: We will keep your data as long as you do not request its cancellation.

Analytical: The data will be kept for a maximum period of five (5) years.

DO YOU KNOW YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?

If you want to make a request to BENEITO & FAURE LIGHTING, S.L. related to your data and exercise your rights in this matter contact with BENEITO & FAURE LIGHTING, S.L. quickly and easily through the following email: info@beneito-faure.com

Right of access to personal data. You have the right to obtain a copy of the personal data that BENEITO & FAURE LIGHTING, S.L. has about you and information about how we use it.

Right of rectification. You can ask BENEITO & FAURE LIGHTING, S.L. to update or rectify the personal data we have about you.

Right of deletion. You can ask us to cancel your data, please note that such cancellation may mean that we have to stop providing you with any service.

Right of opposition and limitation of processing. You can oppose the processing of your personal data, or to request that they are not used for certain purposes.

Right to portability. Provided that the necessary requirements are met, you may request your personal data in a commonly used electronic format, and to have it transferred to another third party of your choice.

Right not to be subject to automated decision making (including profiling). You have the right not to be subject to a decision based solely on automated processing.

Right to withdraw consent. If you have given us your consent for a particular data processing, you may withdraw your consent at any time.

Right to file a complaint with the Spanish Data Protection Agency. You can file a complaint with the Spanish Data Protection Agency at www.agpd.es.

DO YOU NEED A FORM TO EXERCISE YOUR RIGHTS?

We have forms for the exercise of your rights, you must request them at: info@beneito-faure.com

These forms must be signed electronically or be accompanied by a photocopy of your ID.

Your request will be answered within a maximum of one month from your request, and two months if it is very complex, in that case we will notify you that we need more time.

DO WE TREAT COOKIES?

Yes, you can consult the cookies policy in the corresponding link at the home page of our website.

WHAT SECURITY MEASURES WE APPLY?

We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data. We use information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data.

To achieve these purposes, the user/customer accepts that the provider obtains data for the purposes of the corresponding authentication of access controls if necessary.

However the foregoing, the user acknowledges and accepts that security measures on the Internet are not one hundred percent secure.

CONSENT AND AGREEMENT

By checking the mandatory agreement boxes of our “Privacy Policy” and the entry of data in the fields of our forms, you expressly and freely and unequivocally accept that your data are necessary to fulfill your request, declaring to have been informed of the conditions on the protection of personal data, accepting and therefore consenting to the processing of your data by BENEITO & FAURE LIGHTING, S.L. in the manner and for the purposes stated in this Privacy Policy.

CAN THIS PRIVACY POLICY BE MODIFIED?

Yes, this privacy policy can be updated to adapt it to the modifications that take place or by the legislative changes that are appearing and affect the policies gathered in this document. As a result, we recommend that you review it periodically. The last update is dated April 2022.