{"id":39047,"date":"2026-06-29T10:09:58","date_gmt":"2026-06-29T10:09:58","guid":{"rendered":"https:\/\/e3zjn2lygj.apb.spinupwp.site\/frequently-asked-questions\/"},"modified":"2026-07-06T09:53:47","modified_gmt":"2026-07-06T09:53:47","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/beneito-faure.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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\n Preguntas Frecuentes\n <\/h1>\n

\n A space designed to provide clarity and support to architects, interior designers and industry professionals.\n <\/p>\n \n

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Professional lighting demands precision and technical expertise. In this section, we address the most common queries about our LED lighting solutions, including colour temperature, CRI, IP protection ratings and control technologies. <\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <\/section>\n\n

\n Purchasing, distribution and LED lighting quotations\n <\/h2>\n \n
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\n \n \n How can I request a quotation or purchase Beneito Faure products?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Para solicitar un presupuesto o informaci\u00f3n comercial sobre nuestras soluciones de iluminaci\u00f3n LED profesional, puedes contactar directamente con nuestro equipo a trav\u00e9s del tel\u00e9fono +34 93 568 40 45 o mediante el formulario de contacto disponible en la web<\/a>.<\/p>\n

Nuestro departamento comercial asesora a arquitectos, interioristas, instaladores y distribuidores en la selecci\u00f3n de luminarias, especificaciones t\u00e9cnicas y condiciones de suministro, adapt\u00e1ndonos a las necesidades de cada proyecto.<\/p>\n

Si eres particular o cliente final y necesitas informaci\u00f3n t\u00e9cnica, recambios o localizar el distribuidor m\u00e1s cercano, nuestro equipo tambi\u00e9n podr\u00e1 orientarte. Estaremos encantados de ayudarte.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Do you sell directly to end consumers? Where can I buy Beneito Faure products? \n <\/span>\n\n \n \n \n \n<\/svg>\n
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Beneito Faure markets its professional LED lighting solutions through an extensive network of official distributors, with over 1,000 points of sale across various international markets.<\/p>\n

If you are an end consumer or professional and wish to purchase our products, you can contact our sales team to locate your nearest distributor and receive guidance on availability and purchasing conditions.
\nYou can reach us on +34 93 568 40 45 or via the contact form on our website.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n How can I become a Beneito Faure distributor?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Si est\u00e1s interesado en formar parte de nuestra red de distribuidores oficiales de iluminaci\u00f3n LED profesional, puedes contactar con nuestro equipo comercial a trav\u00e9s del tel\u00e9fono +34 93 568 40 45 o mediante el formulario de contacto de la web<\/a>.<\/p>\n

Nuestro equipo valorar\u00e1 cada solicitud para garantizar una colaboraci\u00f3n alineada con nuestros est\u00e1ndares de calidad y servicio.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Can I arrange a visit to your offices or showroom?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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S\u00ed. Puedes concertar una visita a nuestras oficinas y showroom contactando con nuestro equipo a trav\u00e9s del tel\u00e9fono +34 93 568 40 45 o mediante el formulario de contacto de la web<\/a>.<\/p>\n

Nuestro showroom es un espacio pensado para que arquitectos, interioristas, distribuidores e instaladores puedan conocer de cerca nuestras luminarias, analizar acabados y valorar sus aplicaciones en distintos proyectos.
\nEstaremos encantados de recibirte y acompa\u00f1arte en lo que necesites.<\/p>\n\n <\/div>\n <\/details>\n <\/div>\n <\/section>\n\n

\n Lighting projects and technical consultancy\n <\/h2>\n \n
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\n \n \n Do you carry out bespoke lighting projects?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Yes. At Beneito Faure, we approach every lighting project as an exercise in technical precision and aesthetic coherence. <\/p>\n

Nuestro departamento de proyectos desarrolla estudios lum\u00ednicos personalizados para espacios de interior y exterior, acompa\u00f1ando a arquitectos e interioristas en la definici\u00f3n de atm\u00f3sferas, niveles de iluminaci\u00f3n y criterios normativos. A trav\u00e9s de herramientas profesionales como DIALux y Relux, generamos simulaciones que permiten visualizar el comportamiento de la luz y anticipar el resultado final de la instalaci\u00f3n. <\/p>\n

Our projects department develops bespoke lighting studies for indoor and outdoor spaces, supporting architects and interior designers in defining atmospheres, lighting levels and regulatory criteria. Using professional tools such as DIALux and Relux, we generate simulations that allow the behaviour of light to be visualised and the final result of the installation to be anticipated.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Do you work with architects and interior designers?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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S\u00ed. Colaboramos estrechamente con arquitectos, interioristas y estudios de dise\u00f1o en el desarrollo de proyectos lum\u00ednicos que dialogan con la arquitectura y refuerzan la identidad de cada espacio.<\/p>\n

Nuestro equipo acompa\u00f1a el proceso creativo desde la definici\u00f3n conceptual hasta la validaci\u00f3n t\u00e9cnica, aportando criterio, precisi\u00f3n y soluciones adaptadas a las exigencias de cada proyecto.<\/p>\n

Puedes consultar algunos de los trabajos realizados en nuestra secci\u00f3n de proyectos<\/a>.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Do you manufacture bespoke LED lighting?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Yes. At Beneito Faure, we develop bespoke LED lighting for projects where light must adapt to the space, not the other way around. <\/p>\n

We create custom lighting solutions tailored to the technical and aesthetic requirements of each client. We offer the possibility of designing luminaires to specification, from the choice of profile and LED power output to colour management and smart control systems (DALI, Casambi, Tuya). These options ensure millimetric adaptation to the architecture. <\/p>\n

Thanks to our bespoke lighting approach, we eliminate the limitations of standard products and deliver systems ready to install, optimising on-site timescales and ensuring continuous, uniform lines of light with no shadows.<\/p>\n\n <\/div>\n <\/details>\n <\/div>\n <\/section>\n\n

\n Technology and performance of our luminaires\n <\/h2>\n \n
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\n \n \n What colour temperatures are Beneito Faure products available in?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Our luminaires are generally available in a colour temperature range from 2,700K to 5,000K, enabling adaptation to different project typologies and lighting requirements.<\/p>\n

In addition, an increasing number of references incorporate SWITCH technology or compatibility with smart control systems such as TUYA, which allow colour temperature adjustment and offer greater flexibility within a single luminaire. Specific details can be found on the individual product datasheet. <\/p>\n\n <\/div>\n <\/details>\n

\n \n \n What is SWITCH technology?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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SWITCH technology allows the colour temperature of the luminaire to be modified via a selector integrated into the product itself. This functionality offers the possibility of choosing between different light tones \u2014 typically warm, neutral or cool \u2014 without the need to change the product reference. <\/p>\n

In this way, a single luminaire can adapt to different spatial requirements, facilitating specification and on-site flexibility.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n What is Tuya Smart technology?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Tuya technology integrates smart control systems that enable the luminaire to be managed via a mobile device or voice control.<\/p>\n

Through this technology, it is possible to regulate intensity, adjust colour temperature and control switching on and off, providing greater versatility and personalisation in the lighting design of the space.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n What is CRI and why is it important in LED lighting?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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The Colour Rendering Index (CRI) measures the ability of a light source to reproduce the colours of objects faithfully in comparison with a natural reference source, such as sunlight. It is expressed on a scale from 0 to 100, where higher values indicate greater colour accuracy. <\/p>\n

In professional lighting projects, a high CRI is particularly relevant in commercial spaces, retail, hospitality and environments where colour perception influences the user experience. For this reason, many of our luminaires incorporate high levels of colour rendering to ensure more natural and precise illumination. <\/p>\n\n <\/div>\n <\/details>\n

\n \n \n What warranty do your products carry?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Our luminaires carry a warranty of between 2 and 5 years, depending on the reference and its technical characteristics.<\/p>\n

The specific duration can be found on the individual product datasheet, which also details the conditions of use and corresponding specifications.<\/p>\n

This warranty reflects our commitment to quality, durability and technical performance in every solution.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Can I install your products outdoors?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Yes. Beneito Faure offers an extensive range of luminaires specifically designed for outdoor applications. <\/p>\n

In this type of installation, it is essential to select an appropriate IP protection rating. As a general guide, a luminaire intended for outdoor use should have an IP54 rating or above, ensuring resistance to moisture, dust and direct exposure to rain. Insufficient protection may compromise correct operation and the durability of the equipment. <\/p>\n

The corresponding IP protection rating can be found on each product’s technical datasheet.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n What is the lifespan of an LED luminaire?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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The lifespan of an LED luminaire depends on the model, the quality of its components and installation conditions, and generally ranges between 25,000 and 50,000 operating hours.<\/p>\n

This figure refers to luminous performance over time and may vary according to factors such as ambient temperature, ventilation or continuous use. The specific lifespan of each reference can be found on the corresponding product datasheet. <\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Do your luminaires comply with European regulations?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Yes. Our luminaires carry CE marking, which means they have been designed and manufactured in accordance with European directives. <\/p>\n

These include the RoHS directive (absence of hazardous substances), electromagnetic compatibility requirements (EMC) and photobiological safety standards (RG), ensuring products that are aligned with current legislation within the European Union.<\/p>\n

The corresponding technical documentation is available upon request or on each product’s technical datasheet.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Are LED luminaires dimmable?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Yes. Many of our luminaires incorporate dimming systems that allow luminous intensity to be adapted to the requirements of each project and installation type. <\/p>\n

We offer a range of control technologies:<\/p>\n

– DALI \/ DALI-2: addressable digital standard for professional control, particularly suited to smart buildings and projects with greater technical complexity.
\n– PUSH: dimming system via conventional push button, simple and functional.
\n– TRIAC: phase-cut dimming, compatible with standard dimmers.
\nCasambi and Tuya Smart: wireless systems enabling smart control via Bluetooth or Wi-Fi from mobile devices.<\/p>\n

The available dimming technology can be found on each product’s technical datasheet.<\/p>\n\n <\/div>\n <\/details>\n

\n \n \n Are they compatible with home automation systems?\n <\/span>\n\n \n \n \n \n<\/svg>\n
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Many of our luminaires can be integrated into control and home automation systems, depending on the technology incorporated in each reference.<\/p>\n

We offer solutions compatible with wireless systems such as Casambi (Bluetooth) and Tuya Smart (IoT), as well as the professional DALI standard, enabling management via mobile applications, voice assistants or centralised control systems.<\/p>\n\n <\/div>\n <\/details>\n <\/div>\n <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faqs.blade.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39047","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLED Lighting FAQs & Support | Beneito Faure<\/title>\n<meta name=\"description\" content=\"Find answers about LED lighting products, installation and use. 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